Shipping & Return Policy
Welcome to The Luxe Jackets. We’re a dedicated online store that is on-duty to provide quality items and stellar service, before and after check-out. To learn about our shipping and return policy, please refer to the information below.
Shipping Policy
Delivery Methods
The Luxe Jackets partners with leading couriers such as FedEx, DHL, USPS, and UPS to make sure that your orders reach you swiftly and safely. The best available courier will be selected based on your location and the most efficient route.
Confirmation and Tracking
After your order is dispatched, you will receive a confirmation email containing a tracking code. This allows you to monitor your shipment’s progress in real time until it arrives at your doorstep.
Address Accuracy
To avoid delivery issues, please double-check your shipping address and contact information before finalizing your order. If you notice an error, contact our Customer Support team within 24 hours to correct it.
Shipping Options and Costs
We offer multiple shipping options to accommodate different delivery speeds and regions.
Shipping Options:
- Free Shipping (Orders over $139): Delivery time is 22-28 days.
- Standard Shipping: Delivery time is 15-19 days.
Bulk Order Shipping
For orders with more than two items, The Luxe Jackets will cover a portion of the shipping costs:
- Express Orders: 20%
- Standard Orders: 30%
- Economy Orders: 50%